Question 1

What are your business hours?

Accepted Answer

MONDAY - FRIDAY 09:00 - 17:30
SATURDAY 09:00 - 12:00
SUNDAY CLOSED

Question 2

Where are your offices?

Accepted Answer

We are based out of the Kinsale Commercial Park. Please also see our opening hours, or give us a call ahead of your visit.
 
Unit 3A, Kinsale Business Centre,
Kinsale Commercial Park
Kinsale
Co. Cork
P17 AF51
Ireland
 
https://static.wixstatic.com/media/undefined

Question 3

How long will it take to get my order delivered?

Accepted Answer

We use local courier and delivery services and items that are in stock can be dispatched same day if your order is placed before 12pm.
Where an item is not in stock or on back order, you will be notified of changes to your delivery as soon as possible. The delivery time on non-stock items are normally between 5-10 days.
More on our Delivery Policy here.(javascript:void(0))

Question 4

How do I return a product?

Accepted Answer

All goods being returned require an RMA number.
https://static.wixstatic.com/media/undefined
  
 • Sign up or Log in to "My Account"
 • Click on "My Returns"
 • Complete our RMA Request Form
   
We normally aim to process your request within 1 business day and will contact you with any details of how to proceed.
 
Our RMA Number must be referenced and clearly marked on all documentation and goods being returned.
 
More information in our Returns Policy (javascript:void(0))and T&C's(javascript:void(0))

Question 5

Can my old equipment be repaired?

Accepted Answer

We like taking a practical approach when it comes to assessing damages. Depending on a few factors such as age of the equipement and extent of any damages, we might suggest that the unit gets tested in our workshop.
The key factor to consider is wether it is worth carrying out any type of repair at all. When the equipment is 10 years or older it may not always be economical to make repairs, as replacing one component doesn't guarrantee the reliabilty of the rest, and it could lead to another failure and more costs.

Question 6

Where can I find information and manuals for products?

Accepted Answer

You can view and download most manuals and product data sheets here:
www.ltmarine.com/downloads(javascript:void(0))
 
Some useful information and download options are also available from individual product pages.
 
Or you can use our site search box (top right of every page), to find information related to a particular product.
 
If you can't find what you are looking for or need further assistance with any of the products we sell, just ask.

FREE Delivery when you spend €100 or more (ROI only)

CONTACT

SUPPORT FAQ's